Generative AI Agent / Virtual Assistant

From front-line sales and marketing to front-office customer service and reception, aitom AI agents help you engage your customers, visitors and guests in a more responsive way.

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Generative AI Capabilities

  • Intelligently engage/recommend products to your customer
  • New channel to upsell, cross-sell and increase revenue
  • Augment your frontline workforce at a very low cost
  • Consistent quality and reliability of service, 24/7, no-fatigue

Key Value

  • Augment your workforce at a low cost
  • AI-driven customer engagement to drive growth and revenue
  • Consistent quality and reliability in engaging customers
  • Contactless interactions
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Key Benefits

 

  • Versatile skill set. Augment your workforce with AI agents trained in a wide range of domain skills  
  • 24/7 Productivity. Maximize operational productivity with AI agents that deliver round-the-clock performance
  • Train once, use everywhere. A single “brain” to control AI agents in different forms, from tablets to kiosks to robots
  • Personalisation. Deliver personalised, human-like experiences to customers with AI agents  
  • Insights from human-AI conversations. Unlock new ways to boost business revenue or productivity

AI Features and Skills

 

  • Greet users make recommendations to customers
  • Interact with voice, text and touch. Converse in multiple languages
  • Trainable in large-scale knowledge, including thousands of products/SKUs
  • Trained with different domain skills - Virtual receptionist, Product assistant, Feedback agent, Concierge, etc.
  • Highly configurable – Users can configure basic introductory information and select from a diverse range of human avatars

Train the AI Brain

 

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Industry Use Cases

 

Make use of AI agents to interact and provide tailored recommendations to guests, enhance operational workflows and enable data-driven insights to provide a seamless experience.

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Our AI solutions are purpose-built to unify the power of hardware, software, and services to deliver outstanding, future-ready customer care -- no matter the industry.

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Make our AI Agents part of your workforce today.

 

Ready-to-deploy mult-modal AI agents for your workforce.

 

Watch our short video to learn more!